• Confirm your move 1 day before. We will try to reach you at the phone numbers you provided us. The job must be confirmed as we will not send a truck to unconfirmed jobs. For your convenience, you can confirm your move by phone, by email, or on our website.
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• If your service includes full packing services, make sure to show the movers what not to pack. This might include such items as your briefcase, personal papers, or personal items. Movers will pack everything.
• If your service is for partial packing, make sure that you pack your portion. Movers work according to the estimate that was given to you. If you need extra packing, please just notify the office so we can adjust the price and send the proper packing materials.
• If moving from or to an apartment building, inquire with the management office if any certificate or insurance is required for the move-in. We provide this insurance documentation at no cost to you.
• Check the operation hours of the service elevators so we can plan your move accordingly.
• If your new home is on the top of a hill, please notify us. In some cases, large trucks can not approach steep locations. As we operate different size trucks, we would be able to dispatch the right vehicle to perform this move.
• Our drivers are equipped with maps and use them frequently. If the place you moving from or to is hard to find or in a new development, providing us with directions will help to start the move on time.
• Have the proper form of payment available. We accept certified checks, money order, or cash. Visa or Master Cards are accepted only in Local Moves, or in the pick up location of a Long Distance Move. Personal checks or Purchase Orders must be approved by the office in advance when you confirm your move.
• Avoid having other services done at your new home at the same time as your move such as painters, carpeting, etc.
• If you have small children in your family, ask the foreman to load their belongs last - so they will be delivered first.
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Nobel Van Lines Moving & Storage will do anything to make sure your move is a pleasant experience so please just let us know how we can help.
